These terms summarise the contract between you (the customer) and Big Top Self Storage Ltd. The full storage agreement is provided at checkout and is the legally-binding document - this page is just a plain-English overview.
1. The unit
We grant you a licence to use a specific unit for storage of your goods. You are responsible for the goods inside. We do not take ownership or possession of them.
2. Payment
Rent is paid monthly in advance by Direct Debit. Prices may change with at least 28 days' notice in writing. Late payments may incur an admin fee and, ultimately, a lien over your goods.
3. Notice period
Either side can end the agreement with 14 days' written notice. The unit must be left clean, empty and undamaged.
4. Insurance
Insurance is mandatory. You can use ours (see insurance) or provide proof of equivalent third-party cover.
5. Prohibited items
You may not store: living things, food, perishables, illegal items, firearms, explosives, flammable or hazardous materials, or anything that breaks UK law. We reserve the right to inspect units where we reasonably suspect a breach.
6. Access
Smart-entry access is available 24/7 to active customers in good standing. We may suspend access if the account is in arrears or if there's a security concern.
7. Liability
Our liability is limited as set out in the full storage agreement. Nothing in these terms limits liability for death, personal injury or fraud.
8. Governing law
The contract is governed by the laws of England and Wales.